at Livia Tours, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we handle deliveries for all purchases made through our website.
Shipping Coverage
- We ship worldwide to most countries and regions.
- Certain remote locations may have limited or unavailable delivery services.
Processing Time
- Orders are processed within 2–4 business days after confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
Delivery Time
- Estimated delivery time depends on your location and product availability.
- Domestic deliveries: usually within 5–10 business days.
- International deliveries: usually within 10–21 business days.
- Delays may occur due to customs clearance, courier issues, or unforeseen events.
Shipping Charges
- Shipping costs, if applicable, will be displayed at checkout before confirming your order.
- In some cases, free shipping promotions may apply.
Cash on Delivery (COD)
- Livia Tours accepts Cash on Delivery as the only payment method.
- Customers must ensure correct contact and delivery information to avoid delays.
- If payment is not made upon delivery, the order may be returned and future orders restricted.
Order Tracking
- Once your order is shipped, we will provide tracking details (where available).
- Customers can monitor their shipments using the courier’s online tracking system.
Incorrect or Undeliverable Addresses
- Customers are responsible for providing accurate shipping information.
- Livia Tours is not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete addresses.
Damaged or Lost Packages
- If your package arrives damaged or does not arrive within the expected timeframe, contact us immediately at admin@liviatours.
- We will investigate and assist with replacements or refunds when applicable.
Contact Us
For any shipping-related inquiries, please reach out to us at:
Email: If you have any questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]